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ROTEM KEREN's avatar
ROTEM KEREN
Explorer | Level 3
2 years ago

Can't update to File Provider version due to lack of hard drive space

hello' when trying to get started with the "Dropbox for macOS on File Provider" I get a message asking to finish my synch but I'm getting another message I cannot finish the synch process cause not enough space is available on my hard drive. so its like a dead end. would appriciate any help regarding this issue.

Rotem 

  • Hi ROTEM KEREN , thanks for bringing this to our attention.

     

    From the sounds of it, you'll need to free up some space on your Mac OS hard drive in order for the Dropbox desktop application to start working normally.

     

    Once you've done so, the app should be able to update to the newer version.

     

    Keep me updated with any progress!

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi ROTEM KEREN , thanks for bringing this to our attention.

     

    From the sounds of it, you'll need to free up some space on your Mac OS hard drive in order for the Dropbox desktop application to start working normally.

     

    Once you've done so, the app should be able to update to the newer version.

     

    Keep me updated with any progress!