You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

grrrrdrpbox's avatar
grrrrdrpbox
Explorer | Level 3
2 years ago

Cant start dropbox on osx 12.6 have tried advance reinstall

Hi Everyone, And thanks in advance for your help - I am on a Apple M1 max, os 12.6.3 with dropbox plus plan and have not been able to start dropbox for a number of weeks now. Have tried various idea...
Desktop
Dropbox Plus
Error Messages
Mac
grrrrdrpbox's avatar
grrrrdrpbox
Explorer | Level 3

Hi Walter

 

Thanks for your message.  umm silly question but I dont seem to be able to find a way to get directly in touch with support and have assumed that my plan does not allow this... ?

Cheers Mike

  • grrrrdrpbox's avatar
    grrrrdrpbox
    Explorer | Level 3
    2 years ago

    Hi Walter,

     

    I'm on dropbox plus plan - does this allow me to raise a ticket?

     

    Cheers

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hey grrrrdrpbox, all paid plans have access to our support, so you can absolutely reach out to our support team through the page that Walter linked in his previous reply.

       

      I hope this helps!

      • grrrrdrpbox's avatar
        grrrrdrpbox
        Explorer | Level 3
        2 years ago

        Thanks Hannah - I should have seen that option earlier on.. Cheers

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