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Forum Discussion
Jfossy
8 years agoHelpful | Level 6
Can't read .txt file with HTML Viewer on New phone
Since upgrading to my new phone, Moto G4 Plus running Android 6.0.1, I cannot open a .txt file from my Dropbox using the built in HTML Viewer. My previous phone was running Lollipop. https://www...
- 8 years ago
I found the solution. BTW Motorolo support is a joke.
Go to Settings - Apps. Click on the 3 vertical dots on the upper right and select Show System
Scroll down to HTML Viewer, Click on Permissions, turn on permissions for Storage.
Thanks Rich for letting me know that it is a system app.
Jfossy
Helpful | Level 6
As far as I know the developer of the "HTML Viewer" IS Dropbox. There response was to go here, to the forums.
This is the app I'm talking about: https://www.dropbox.com/s/69dc601ysiwptcs/Screenshot_20170213-113123.png?dl=0
I have NO app on my phone that says HTML VIEWER. I do have an app with that same icon and it is called "NativeDropBoxAgent". It is the only app with that icon.
https://www.dropbox.com/s/mffa1cs9to1z29k/Screenshot_20170213-113257.png?dl=0
Rich
8 years agoSuper User II
Jfossy wrote:
As far as I know the developer of the "HTML Viewer" IS Dropbox.
Dropbox has no viewers. It uses the viewers that are built-in to your device's operating system.
This is the app I'm talking about: https://www.dropbox.com/s/69dc601ysiwptcs/Screenshot_20170213-113123.png?dl=0
The icon shown is the standard Android icon. That indicates that it's the HTML viewer built-in to your device's operating system. It's nothing to do with Dropbox.
I have NO app on my phone that says HTML VIEWER. I do have an app with that same icon and it is called "NativeDropBoxAgent". It is the only app with that icon.
Again, that has the standard Android icon. It's a process built-in to Android, and not the actual Dropbox software. That's a process developed by the device manufacture to bring additional Dropbox support into the OS. It also has nothing to do with the actual Dropbox app.
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