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Forum Discussion

Jeannette1612's avatar
Jeannette1612
New member | Level 2
10 months ago

"Cannot find module" error on Dropbox app (Mac Os ventura 13.6.5)

I receive this message and wonder how to solve it.  I work on a mac in Mac Os ventura 13.6.5 I look forward to some help. Thanks!
desktop
Error Messages
Mac
  • Jeannette1612's avatar
    Jeannette1612
    10 months ago

    Hi Nancy, it is already solved by installing dropbox again. thanks for your reaction. 

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
10 months ago

Hi Jeannette1612, hope you’re doing well! 

 

Can you clarify when this error appears exactly on your screen? What steps are you taking, right before it comes up? 

 

Also, what’s the app version of Dropbox that you’re using on your device? 

 

Let me know, and we’ll take it from there.

  • Jeannette1612's avatar
    Jeannette1612
    New member | Level 2
    10 months ago

    Hi Nancy, it is already solved by installing dropbox again. thanks for your reaction. 

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