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Forum Discussion
Blue Screen of Death on Win10
Good morning.
Apologies for the very vague question. We are running Dropbox on 2 Win10 PCs. One runs absolutely fine but, on the other, it will run for maybe 30 seconds and then cause the PC to c...
Hey everyone, we have a little update to share with you all!
We've been in contact with Symantec and they've let us know that there is an update which should resolve the BSoD. This would be version 15.1 MP1 (Maintenance Patch 1) for the Endpoint Protection Client.
ScubaStephen and gojanpaolo, along with anyone else who may be running an older version of Symantec, please try updating to see if this does the trick for you.
If you still get the BSoD with the updated version of Symantec, then please reach out to them directly for their support for resolution.
Keep us posted with your results!
Office 360, Outlook, and Excel try to restore access to files in use last time. If those files are also in the dropbox folder there MIGHT be a drain on resources that cause <youknowwhat> while Dropbox tries to sync the same files. Try letting dropbox start after the others are done.
I don't think this is the case in my situation because, try as I might, I cannot get Dropbox to start upon PC boot. As such I have to launch it manually and invariably this is done some time after the PC has booted so I would expect any such syncing to have completed before I attempted to do this.
I don't know if the inability of Dropbox to auto launch is related to the BSoD. Is Dropbox auto launching for any other users that are experiencing BSoD?
Jason.
My issue is definitely related to Dropbox opening upon start. As soon as dropbox starts up, I get the BSoD. Once I disabled dropbox from starting upon startup, my computer stopped crashing. I even tried uninstalling and reinstalling dropbox and that hasn't helped. I also tried manually starting dopbox after the start sequence and got the BSoD immediately.
I'd love to know if there is a solution in the works. I rely on dropbox working for my workflow and not having it synced on my work computer is a big inconvenience. Thanks!
Same issue here on my corp laptop. Clearly its a dropbox issue. They need to get this fixed otherwise the will lose alot of customers.
I also have the same problem. Any news about how to solve it?
I tried, without success, these things:
- update Windows
- update drivers
- uninstall dropbox normally and install it again
- uninstall dropbox, clear all traces with Ccleaner, install it again
For now, beeing sick and tired of it, I'm using the APP version and it's working, but I really need the desktop version to work.
Any help?
