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Forum Discussion
AndyVRD
5 years agoHelpful | Level 5
Background activity iOS from the mobile app.
Hi, Just notice that Dropbox keeps active in the background on iOS, even if i disable it in the settings from iOS. After some testing I found the problem, the integration with the files app causes...
RememberTilman
Helpful | Level 5
I found Dropbox battery usage was 76 hours in the last ten days. First time my iPad died overnight. Started at 95% charged, but Dropbox started draining the battery right at midnight.
Daphne
5 years agoDropbox Staff
Thanks for joining the discussion here!
When you have the time, please check out my previous post here for some additional info on this.
I don't have any updates on the matter at the moment, but I can assure you that the team is still working on this.
Please give me a shout if there's anything I can help with in the meantime!
- TheMG5 years agoHelpful | Level 6
We read your previous post (which, no offense, was absolutely useless, especially being as we still have had no resolution, progress update, etc.
Rather than just suggesting we wait indefinitely for a response, how can we get a manager involved in this conversation?
- Rew15 years agoExplorer | Level 4
Another user here who's been experiencing this problem for several months on my 10.5 iPad Pro. I've been searching the web for info about it periodically but finally just stumbled on this thread today. Unfortunately, I use Dropbox for work and rely on the Files integration functionality, so disabling it is a no-go for me, which means I simply have to deal with the battery-killing effect of this bug. Please fix!
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