You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
AndyVRD
5 years agoHelpful | Level 5
Background activity iOS from the mobile app.
Hi, Just notice that Dropbox keeps active in the background on iOS, even if i disable it in the settings from iOS. After some testing I found the problem, the integration with the files app causes...
RememberTilman
Helpful | Level 5
I found Dropbox battery usage was 76 hours in the last ten days. First time my iPad died overnight. Started at 95% charged, but Dropbox started draining the battery right at midnight.
Daphne
4 years agoDropbox Staff
Thanks for joining the discussion here!
When you have the time, please check out my previous post here for some additional info on this.
I don't have any updates on the matter at the moment, but I can assure you that the team is still working on this.
Please give me a shout if there's anything I can help with in the meantime!
- Rew14 years agoExplorer | Level 4
Another user here who's been experiencing this problem for several months on my 10.5 iPad Pro. I've been searching the web for info about it periodically but finally just stumbled on this thread today. Unfortunately, I use Dropbox for work and rely on the Files integration functionality, so disabling it is a no-go for me, which means I simply have to deal with the battery-killing effect of this bug. Please fix!
- TheMG4 years agoHelpful | Level 6
We read your previous post (which, no offense, was absolutely useless, especially being as we still have had no resolution, progress update, etc.
Rather than just suggesting we wait indefinitely for a response, how can we get a manager involved in this conversation?
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!