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Forum Discussion
Avast blocks opening Dropbox Web site from the application
When trying to launch the Dropbox Web site, from the icon of the application, Avast blocks it identifying it as phising (see attached image).
It happens also when trying to reach Dropbox from t...
Hey again Debby M., thanks for nudging us here.
As Rich mentioned previously, this is a false positive. This can occur when an application is incorrectly flagged as malicious due to an overly broad detection signature or algorithm used in an antivirus software.
In any case, rest assured, the official Dropbox desktop app isn't a phishing attempt and our team is further looking into this matter.
If you have any other concerns, we are always here to assist. Hope this helps to some extent!
Windows Defender (Windows 19) keeps warning that I have a threat from a Virus called “exploit:PDF/Ticanoti.A“ located in the Dropbox Cache. Moments after Defender erases the file the warning comes again. I tried to delete everything in the dropbox.cache, but there is a folder that cannot be deleted (I tried several ways, also with the cmd command del). Even after a new start with dropbox deactivated and no app, running the delete-command gives me the error that there is a file in use (code 0x80070091). Also the dropbox synchronization seems to be stuck with 6 files to synchronize.
I suppose Dropbox keeps synchronizing, since the problem does not appear when the Dropbox-App is closed. I cannot locate the file that causes the troubles. Any ideas what could help?
Me again: In the meantime I could delete the folder (with the repair-fuction for the whole disc drive). Nevertheless the virus warning keeps coming.
- Fiona
Dropbox Staff
Hey blu!
So sorry to see you did not get a response to this concern of yours. I located your post and I am now moving it to a discussion we had with other users on the same matter.
Reading through the topic will give you the answers you were looking for.
Hope you get back to us with all your questions.
Again apologiez we did not get back to you earlier.
Cheers!
