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Forum Discussion

dutz dutz's avatar
dutz dutz
Explorer | Level 4
9 months ago

App on Mac not starting anymore, sometimes at all, sometimes very very late.

App not starting anymore, sometimes at all, sometimes very very late. Very frustrating. 

Any ideas how to fix it?

    • dutz dutz's avatar
      dutz dutz
      Explorer | Level 4

      Yes, it is in the start menu, and till now worked just fine. Since a week or two started to act strange.

      I would like to not reinstall it, to many files to sync 🙂

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        Hey dutz dutz, I hope you're doing well!

         

        Reinstalling the app wouldn't remove any of your files, it would simply uninstall and then install anew the app. 

         

        Would you mind clarifying the OS you're using on your Mac, and the desktop app's version? 

         

        Let me know more, and we'll take it from there!