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Forum Discussion

keebler's avatar
keebler
New member | Level 2
7 months ago

Zero files but account full

how is this possible? dropbox failed yet again i have 0 files using 0 space - so how in the *heck* is my account running out of space? sounds like a scam to me
Storage space
  • Rich's avatar
    Rich
    7 months ago

    That page in your last screenshot is the one to focus on. If that says you have no data in your account, then you're fine. You can ignore any email you're receiving that says otherwise.

  • keebler's avatar
    keebler
    New member | Level 2
    7 months ago

    no. I have nothing in there...

    even when i look at my "plan" it shows 0 files, 0 space used

      • keebler's avatar
        keebler
        New member | Level 2
        7 months ago

        there is a folder in there that i can not delete that is empty

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