You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

poppadoble's avatar
poppadoble
Explorer | Level 3
3 years ago

Your device storage is full

In the Dropbox app under Photos, my iPhone says:   However, my Dropbox has 1.81 GB free: Also, my iPhone has 481.6 MB free:   I've been a Dropbox user for over a decade and am we...
Storage space
YeeM's avatar
YeeM
Explorer | Level 4
If I may ask, I’m having the same issue and I still have questions.

Currently uploading images from phone camera roll, and i’m constantly having to clear up phone storage because of this message.

Why is Dropbox creating doubled storage in my own photos?
Why does it matter? Isn’t it a cloud service?
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hey YeeM, thanks for the nudge here.

 

The Dropbox app needs at least 500mb of free device space to work correctly.

 

Can you confirm that you have at least that amount of free space?

  • Arkadiy K.'s avatar
    Arkadiy K.
    Helpful | Level 7
    2 years ago

    I have 133 gigabytes available, yet Dropbox is telling me that my device storage is full.

    I'm on 354.4.2.

    Get your poor work together, Dropbox. I'm seriously considering jumping ship.

     

       

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hey Arkadiy K., are you receiving this particular error when trying to add new files to your Dropbox app, or is it always showing there, when opening your Photos tab?

       

      Have you cleared your Dropbox app’s cache, and reinstalled the app, and it still shows?

      • Meribelman's avatar
        Meribelman
        Explorer | Level 4
        11 months ago

        Hi 

         

        Similar problem here - Dropbox is showing as occupying 13GB of space on my iphone. I have 36GB left and yet its telling me its full.  Two questions if I may please:

         

        1.  Why is it using 13GB and how can I move everything to the Cloud?

        2. Why is it telling me my iPhone is full?

         

        Thanks!

         

        Pete

About Storage Space

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