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Forum Discussion
poppadoble
3 years agoExplorer | Level 3
Your device storage is full
In the Dropbox app under Photos, my iPhone says: However, my Dropbox has 1.81 GB free: Also, my iPhone has 481.6 MB free: I've been a Dropbox user for over a decade and am we...
Mark
3 years agoSuper User II
It means exactly that - your phone doesnt have enough free space for it to continue to run I'm afraid. So even though you have 400mb or so you will need to free up some more space.
- poppadoble3 years agoExplorer | Level 3
Thank you for your reply Mark. I'll certainly try freeing up space on my iPhone to see if that allows me to resume camera uploads.
On my laptop, my Dropbox folder is identical to my Dropbox. However, on my iPhone, Dropbox stores only 95 MB out of the 11.8 GB (plus 205 MB for the app itself). It's not intuitive that the app would need the device to free up an additional 400+ MB.
- YeeM3 years agoExplorer | Level 4If I may ask, I’m having the same issue and I still have questions.
Currently uploading images from phone camera roll, and i’m constantly having to clear up phone storage because of this message.
Why is Dropbox creating doubled storage in my own photos?
Why does it matter? Isn’t it a cloud service?- Hannah3 years agoDropbox Staff
Hey YeeM, thanks for the nudge here.
The Dropbox app needs at least 500mb of free device space to work correctly.
Can you confirm that you have at least that amount of free space?
- Arkadiy K.2 years agoHelpful | Level 7
I have 133 gigabytes available, yet Dropbox is telling me that my device storage is full.
I'm on 354.4.2.
Get your poor work together, Dropbox. I'm seriously considering jumping ship.
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