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Forum Discussion
why is Dropbox showing me using 5.3Gb when i am actually only using 736Mb?
i have n to used Dropbox in about DECADE before recently starting to use it again
i have the basic 2Gb + extra storage offered to me in the past for actions, raising it to 7.8Gb
imagine my surprise when i see that i keep getting alerts saying i am near the limit
i am actually only using 736Mb
is this purely a tactic from Dropbox to encourage me to buy more storage?
why will the Dropbox not show the real value?
and btw it gets even worse on the Dropbox website, where it says i only have that original 2Gb
?????
We appreciate the feedback on this matter. We take all comments into consideration when improving the Dropbox site and services.
- Rich
Super User II
peter ashworth wrote:
imagine my surprise when i see that i keep getting alerts saying i am near the limit
Do you have the backup feature enabled? Check your Backup page. Also, take a look at your Account page and it will show you a breakdown of your actual usage. Where does it say the space is being used; regular files, shared files, backup, etc.?
having done as you suggested i see BACKUP was last used on 2/7/23 and is 4.62Gb in size
but i still have absolutely no idea what BACKUP is, not what it is meant to do, or why it is storing fake data
your second link to my ACCOUNT shows me that there is 180Mb of "REGULAR FILES", 4.6Gb of this non-accessible BACKUP, SHARED FILES 453Mb, and UNUSED SPACE 1.5Gb
but it doesn’t tell me where these alternative versions of Dropbox felicity actually are, nor what i can do with them
so, thank you for pointing out these bits of Dropbox i have never seen before ... b ut all this has done is make me feel like i now know less than i did before about the arcane workings of Dropbox
for ex/ how do i delete whatever might be inside this BACKUP?
- Rich
peter ashworth wrote:
but i still have absolutely no idea what BACKUP is, not what it is meant to do, or why it is storing fake data
Backup is not storing fake data. At one, obviously on or around 2/7/23, you enabled the Backup feature to either back up your key folders (Desktop, Documents, etc.) or you backed up an external drive.
for ex/ how do i delete whatever might be inside this BACKUP?
