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Forum Discussion
Jatin_Kheradiya
2 years agoNew member | Level 2
When will I see Additional Promotional storage for new Lenovo Laptop?
I purchased a new Lenovo Laptop recently (13th July 2023). It mentioned that I will be eligible for extra 100 GB of additional storage for 6 months as per this website: What is the current Dropbox pr...
- 2 years ago
I have got the access now. I checked the Lenovo Vantage App and "My Software" section under this.
I had to uninstall and reinstall the Dropbox but now I got the 100 GB space availed. Thanks.
Walter
2 years agoDropbox Staff
Hey Jatin_Kheradiya, sorry to hear you're having issues with this.
Did you complete the getting started steps with the account you used to redeem the promotional space in the first place?
If you did and still don't see the space under your account's plan tab, let us know here and we'll reach out via email to investigate further.
Thanks!
- Jatin_Kheradiya2 years agoNew member | Level 2
Hello @Walter,
I did sign-up with my email to the dropbox account. I did not see much of the steps. Did you mean the steps from Laptop company (Lenovo in my case) or from Dropbox? Can you suggest where would I find the steps?
Also, FYI, I purchased the laptop online last week, so it's still under the return window (eligible for replacement).
- Jatin_Kheradiya2 years agoNew member | Level 2
I have got the access now. I checked the Lenovo Vantage App and "My Software" section under this.
I had to uninstall and reinstall the Dropbox but now I got the 100 GB space availed. Thanks.
- Walter2 years agoDropbox Staff
Glad to hear you managed to sort this out in the end and thanks for keeping us in the loop too Jatin_Kheradiya
See you around the Community and take care!
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