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Forum Discussion
Nisha Banerjee
3 years agoHelpful | Level 5
What will happen if I delete all the program files of older versions from C drive of my computer?
Hello everyone!! I'm using Dropbox for a long time and I really satisfied with this app. But unfortunately, I'm facing one problem that it's making repeatedly new program files in each update with na...
- 3 years agoHey Nisha Banerjee, sorry to jump in here, but I just wanted to mention that these are the desktop app's installation folders and you should be able to delete them without affecting anything else.
You can keep the folder for the version of the app you're currently using to be safe, just in case.
Megan
Dropbox Staff
Hi Nisha Banerjee, I hope you're doing well!
Can you let me know if the folders seen in the screenshot are empty? If not, what type of content do they have there?
I'd also love to know more regarding their size, since it seems a bit odd that they would occupy so much of your hard drive space.
Let me know more, and we'll take it from there.
Can you let me know if the folders seen in the screenshot are empty? If not, what type of content do they have there?
I'd also love to know more regarding their size, since it seems a bit odd that they would occupy so much of your hard drive space.
Let me know more, and we'll take it from there.
Nisha Banerjee
3 years agoHelpful | Level 5
Hello @Megan ! Thank you for your reply.
No, the folders in the screenshot are not empty, they are contained with .exe,.dll,.xml,.conf type of files etc. and those folders all together are consuming 5.43 GB space in C drive. I'm attaching some screenshots of the files within those folders & the property of the Dropbox folder in Program Files(x86) regarding this problem. Waiting for your guidance to resolve this problem.
- Walter3 years agoDropbox StaffHey Nisha Banerjee, sorry to jump in here, but I just wanted to mention that these are the desktop app's installation folders and you should be able to delete them without affecting anything else.
You can keep the folder for the version of the app you're currently using to be safe, just in case.- Nisha Banerjee3 years agoHelpful | Level 5
Hello Walter, thank you for your suggestion! 🙂
I'll delete them by keeping only the latest version folder.
I have one more query regarding this problem that how can I stop or fixed this problem for permanently? It's very difficult to check Program files every time as Dropbox app automatically update itself and creating such type of folders by consuming lot of memory space in each time. Waiting for your response and guidance regarding my this problem.
- Walter3 years agoDropbox StaffIf those folders are not removed when the app updates to the next version, you'll need to manually delete them as suggested Nisha Banerjee
Let us know if you have any other questions.
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