You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

wamsender's avatar
wamsender
Explorer | Level 4
4 months ago

Says I’m maxed out on storage, but I’m not…

I have 18.25 gigs available that I got for free from several people signing up for a Dropbox account through me. I deleted 90% of everything…and permanently deleted…and it still shows maxed out and no...
Storage space
ianshere's avatar
ianshere
Explorer | Level 3

Plan detailsNot even vaguely close to my limit - 2.22Gb of 11.38Gb Dropbox reports. I checked, and cleaned out, a bunch of files and folders from Shared and Home Page, but it didn't make a difference to the 2.22Gb that I was reported as using, and, when trying to copy a single small file - 3-400kb - it failed again.

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hey ianshere. For some reason, I’m unable to see your screenshot. Can you try to upload it again by clicking on the button showing below?

 

 

  • ianshere's avatar
    ianshere
    Explorer | Level 3
    2 months ago

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!