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Forum Discussion

wamsender's avatar
wamsender
Explorer | Level 4
5 months ago

Says I’m maxed out on storage, but I’m not…

I have 18.25 gigs available that I got for free from several people signing up for a Dropbox account through me. I deleted 90% of everything…and permanently deleted…and it still shows maxed out and no...
Storage space
ianshere's avatar
ianshere
Explorer | Level 3

I have this issue as well. 2.2Gb used out of 11.38Gb. No, it's not auto backups - I don't have that enabled. If I go to backups, I see an empty screen.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Hey ianshere - sorry to hear you're having issues with this.

 

Could you clarify what's shown in your plan page in regards to your quota exactly? 

  • ianshere's avatar
    ianshere
    Explorer | Level 3
    3 months ago

    11.38Gb. 2.2Gb used. It's a basic plan but I did a lot of add-ons to get it to that.

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      3 months ago

      So you're not near your account's quota limit then ianshere? 

       

      Do you see any files taking up space on your homepage or the sharing tab by any chance? 

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