You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

dec1881's avatar
dec1881
New member | Level 2
2 years ago

file space showing more than it should

Dropbox says I have 7.8 gb of personal files. When I look at the account there is markedly less than 0.5 gb. How do I fix this? Should I cancel the account and resign up?
Storage space
  • Rich's avatar
    Rich
    2 years ago
    dec1881 wrote:

    Dropbox says I have 7.8 gb of personal files. When I look at the account there is markedly less than 0.5 gb.

    Check your Backups page.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
dec1881 wrote:

Dropbox says I have 7.8 gb of personal files. When I look at the account there is markedly less than 0.5 gb.

Check your Backups page.

  • dec1881's avatar
    dec1881
    New member | Level 2
    2 years ago

    Thanks, that was the problem.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!