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Forum Discussion
Photo backup on iPhone isn’t working
I’ve been using Dropbox to backup my iPhone and noticed recently it’s been really slow. Last night I went to back it up again but it just said it was starting photo backup, but it still hasn’t found ...
Anybody?
- I’ve uninstalled and reinstalled the app and it’s exactly the same. Would really appreciate some advice
- Megan
Dropbox Staff
Hey Em_6, sorry to jump in here, let me ask: does this issue affect all photos and videos, or only some?
Can you include a screenshot of the Camera Uploads settings in the Dropbox app, and also one of the Dropbox permissions settings on your device?
You can find this by opening the “Settings” app on your iPhone, and then tapping “Dropbox.”
Waiting for your reply, cheers!- When uploading? All I think. I’ve got so many it’s hard to tell everything has uploaded but I think it has now. Signing in and out isn’t very practical though.
Let me know if the links don’t work, thanks.
https://ibb.co/G9jnJ4c
https://ibb.co/StRsWc3
