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Forum Discussion

phil Ladds's avatar
phil Ladds
New member | Level 2
2 years ago

Over storage limit - really?

I have a storage limit on my account of 5.75Gb and only 1 folder containing less than 2Gb. The deleted files have all been permanently deleted. Not sure where to find backups but I can't see any. I h...
Storage space
  • phil Ladds's avatar
    phil Ladds
    2 years ago

    Thanks - good to talk to someone! I was not aware of how to access those pages but now I have:

     

    BACKUP Shows that I have one  folder of 144 bytes and an external drive of 12.44Gb. This is the first time that I have seen this. On my desktop I checked the Dropbox (local) folder presuming this to be the external drive (?) - properties reveal 68970 files at 144Mb. So a mystery. Prior to recently deleting and moving folders I did have this much on the drive but no longer. I expanded the external drive to find a load of folders that I recognise and have elsewhere on my desktop so I think I can just delete it. Here goes. Gone - Plan tab now shows 149Mb out of 5.75Gb used.

     

    So problem - solved - thanks for the direction

phil Ladds's avatar
phil Ladds
New member | Level 2

Thanks - good to talk to someone! I was not aware of how to access those pages but now I have:

 

BACKUP Shows that I have one  folder of 144 bytes and an external drive of 12.44Gb. This is the first time that I have seen this. On my desktop I checked the Dropbox (local) folder presuming this to be the external drive (?) - properties reveal 68970 files at 144Mb. So a mystery. Prior to recently deleting and moving folders I did have this much on the drive but no longer. I expanded the external drive to find a load of folders that I recognise and have elsewhere on my desktop so I think I can just delete it. Here goes. Gone - Plan tab now shows 149Mb out of 5.75Gb used.

 

So problem - solved - thanks for the direction

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

No biggie phil Ladds, I'm just glad I could help!

 

Thanks for keeping me in the loop too and see you around! 

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