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Forum Discussion
salageanandrey
2 years agoNew member | Level 2
Not enough space but the app says otherwise.
I've create my account a really long time ago and at that point I've received this amount of space. The app still displays this amount of space, but at the same time it tells me that I don't h...
- 2 years ago
Hi salageanandrey, and sorry for jumping in.
It's kind of expected to see this message/notification once your Dropbox account gets close to its quota limit.
Did you try to add a small file/folder to your Dropbox account and it couldn't sync/get uploaded?
salageanandrey
New member | Level 2
hello Megan,
Both screenshots are from the app.
thanks,
Andrei
Megan
2 years agoDropbox Staff
Hi salageanandrey, thanks for the speedy reply!
Can you also check your plan page online, to see what it reports?
As for the app, it should be syncing without any issues since you have enough available space, so can you clarify its syncing status at the moment?
- salageanandrey2 years agoNew member | Level 2
this is what I see for the plan.
- Nancy2 years agoDropbox Staff
Hi salageanandrey, and sorry for jumping in.
It's kind of expected to see this message/notification once your Dropbox account gets close to its quota limit.
Did you try to add a small file/folder to your Dropbox account and it couldn't sync/get uploaded?
- salageanandrey2 years agoNew member | Level 2
thanks for the answer.
I can confirm that files are still syncronizing. I was just confused by the limited storage message.
Thanks again for all the help.
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