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Forum Discussion
Richplus
12 months agoNew member | Level 2
My storage remains the same when I remove content. Why?
I want to organize my Dropbox account by removing files I do not need anymore, but the work space does not shrink. Who can help me?
- 12 months ago
Hi Richplus, keep in mind that deleted files use no quota, therefore if you permanently delete them that wouldn't make a difference.
And I would also suggest following these steps, to check how much space each of your files is taking up, so that you can see if there's a specific one that's filling up your space.
Feel free to send me a screenshot if the space you see calculated still doesn't much the 2.46GB that's occupied in your account.
Megan
Dropbox Staff
Hey Richplus, sorry to hear you're having issues with this.
Could you please navigate to your backups page and let me know if you have our feature enabled?
Also, what's your plan tab reporting exactly In regards to your quota?
Keep us posted!
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