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So I moved the Dropbox folder from C: user\\document to e: drive (a 2nd internal hard drive). The Dropbox folder moved but it would not free up a...","body@stringLength":"476","rawBody":"

Hello,

 

Windows 10 OS drive is full due to Dropbox. So I moved the Dropbox folder from C: user\\document to e: drive (a 2nd internal hard drive). The Dropbox folder moved but it would not free up any space in C: and I can't find the Dropbox folder in C: drive anymore to do anything. How can I free up the space taken by the former Dropbox on the C drive. I tried to find Dropbox Cache file on C: drive but I can't locate it.

 

Thanks!

","kudosSumWeight":0,"postTime":"2024-05-18T19:47:37.662-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Dropbox Basic","text":"Dropbox Basic","time":"2022-04-06T08:32:18.776-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:Dropbox Vault","text":"Dropbox Vault","time":"2020-12-21T05:00:36.480-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:771615_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":2030},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:771615":{"__typename":"Conversation","id":"conversation:771615","solved":true,"topic":{"__ref":"ForumTopicMessage:message:771615"},"lastPostingActivityTime":"2024-05-19T19:38:55.476-07:00","lastPostTime":"2024-05-19T19:38:55.476-07:00","unreadReplyCount":4,"isSubscribed":false},"ModerationData:moderation_data:771615":{"__typename":"ModerationData","id":"moderation_data:771615","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:771615_1":{"__typename":"Revision","id":"revision:771615_1","lastEditTime":"2024-05-18T19:47:37.662-07:00"},"ForumReplyMessage:message:771650":{"__typename":"ForumReplyMessage","id":"message:771650","conversation":{"__ref":"Conversation:conversation:771615"},"uid":771650,"revisionNum":1,"author":{"__ref":"User:user:1838313"},"readOnly":false,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"subject":"Re: Moved Dropbox folder from C: user/document folder to E: drive issue","editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:771650"},"parent":{"__ref":"ForumReplyMessage:message:771619"},"body":"

Thanks for the reply. The issue is the folder created and stuff moved to the E: drive and the cache file is also on the E: drive. On the C: drive, I can't find the Dropbox folder but it would not release the space that Dropbox was previously occupied. Since no Dropbox folder or cache file to be deleted. I would not know how to free up the space on the C:.

","body@stringLength":"364","rawBody":"

Thanks for the reply. The issue is the folder created and stuff moved to the E: drive and the cache file is also on the E: drive. On the C: drive, I can't find the Dropbox folder but it would not release the space that Dropbox was previously occupied. Since no Dropbox folder or cache file to be deleted. I would not know how to free up the space on the C:.

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cttwbg24 wrote:
\n

... it would not release the space that Dropbox was previously occupied.

\n
\n

It simply doesn't work that way. If files are moved off of a drive, they can no longer occupy space on that drive. Now if you COPIED the files to the new drive instead, then the original copy would still take up space on the original drive, and the Dropbox folder would still be there.

\n

 

\n

If the Dropbox folder is no longer on your C: drive, it's not possible for it to continue taking up space on that drive. I would suggest getting a utility that provides a better visual of your disk space usage, such as WinDirStat or TreeSize.

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"208","postTime":"2024-05-19T10:05:23.194-07:00","lastPublishTime":"2024-05-19T10:05:23.194-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":1918},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:771615/message:771669","customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"891","rawBody":"
 wrote:
\n

... it would not release the space that Dropbox was previously occupied.

\n
\n

It simply doesn't work that way. If files are moved off of a drive, they can no longer occupy space on that drive. Now if you COPIED the files to the new drive instead, then the original copy would still take up space on the original drive, and the Dropbox folder would still be there.

\n

 

\n

If the Dropbox folder is no longer on your C: drive, it's not possible for it to continue taking up space on that drive. I would suggest getting a utility that provides a better visual of your disk space usage, such as WinDirStat or TreeSize.

","kudosSumWeight":0,"repliesCount":1,"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:771669_1"},"latestVersion":null,"visibilityScope":"PUBLIC","messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDUyOjF8aW50LDc3MTcwMyw3NzE3MDM","node":{"__ref":"ForumReplyMessage:message:771703"}}]}},"ModerationData:moderation_data:771650":{"__typename":"ModerationData","id":"moderation_data:771650","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ModerationData:moderation_data:771619":{"__typename":"ModerationData","id":"moderation_data:771619","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstNDktTmFlcmxj\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstNDktTmFlcmxj","height":15,"width":16,"mimeType":"image/png"},"Rank:rank:49":{"__typename":"Rank","id":"rank:49","position":8,"name":"Super User II","color":"3DD3EE","icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstNDktTmFlcmxj\"}"},"rankStyle":"TEXT"},"ForumReplyMessage:message:771619":{"__typename":"ForumReplyMessage","id":"message:771619","revisionNum":1,"uid":771619,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"conversation":{"__ref":"Conversation:conversation:771615"},"subject":"Re: Moved Dropbox folder from C: user/document folder to E: drive issue","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:771619"},"body":"
cttwbg24 wrote:
\n

... I moved the Dropbox folder from C: ... to e: drive ... The Dropbox folder moved but it would not free up any space in C: and I can't find the Dropbox folder in C: drive anymore ...

\n
\n

If you've moved the Dropbox folder from C: to E: and you've confirmed that there is not another copy of the Dropbox still in the original location, then it can no longer take up any space on your C: drive.

\n

 

\n
I tried to find Dropbox Cache file on C: drive but I can't locate it.
\n

The cache folder exists within the Dropbox folder, so it too was moved when you moved the Dropbox folder.

","body@stringLength":"893","rawBody":"
 wrote:
\n

... I moved the Dropbox folder from C: ... to e: drive ... The Dropbox folder moved but it would not free up any space in C: and I can't find the Dropbox folder in C: drive anymore ...

\n
\n

If you've moved the Dropbox folder from C: to E: and you've confirmed that there is not another copy of the Dropbox still in the original location, then it can no longer take up any space on your C: drive.

\n

 

\n
I tried to find Dropbox Cache file on C: drive but I can't locate it.
\n

The cache folder exists within the Dropbox folder, so it too was moved when you moved the Dropbox folder.

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Moved Dropbox folder from C: user/document folder to E: drive issue","moderationData":{"__ref":"ModerationData:moderation_data:771703"},"body":"

Hi Rich,

 

Thank you for suggesting to use WinDirStat, a program I haven't used for 5 years. From running that program, found out a different user account of the same username but before the computer was connected to the domain had the same Dropbox account folder there. I was able to delete that folder and freed up the space. 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-05-19T19:38:55.476-07:00","lastPublishTime":"2024-05-19T19:38:55.476-07:00","metrics":{"__typename":"MessageMetrics","views":1863},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:771615/message:771703","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"357","rawBody":"

Hi Rich,

 

Thank you for suggesting to use WinDirStat, a program I haven't used for 5 years. From running that program, found out a different user account of the same username but before the computer was connected to the domain had the same Dropbox account folder there. I was able to delete that folder and freed up the space. 

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