You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

cdh1's avatar
cdh1
New member | Level 2
2 years ago

Finding hidden files

I have 6gb of storage and I think I've only used about 1gb.  Yesterday I mistakenly uploaded a number of files to Dropbox & now I'm told I've run out of space.  But I can't see the new files I've add...
Storage space
  • Rich's avatar
    Rich
    2 years ago
    cdh1 wrote:

    I have 6gb of storage and I think I've only used about 1gb.  ... now I'm told I've run out of space.  ... How can I find the "hidden" files to delete them, please?

    There are no hidden files in Dropbox. Are you sure you don't have the backup feature enabled? Check your Backups page.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
cdh1 wrote:

I have 6gb of storage and I think I've only used about 1gb.  ... now I'm told I've run out of space.  ... How can I find the "hidden" files to delete them, please?

There are no hidden files in Dropbox. Are you sure you don't have the backup feature enabled? Check your Backups page.

  • cdh1's avatar
    cdh1
    New member | Level 2
    2 years ago

    Thanks very much. Problem solved.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!