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Tom-Erik Falla's avatar
Tom-Erik Falla
New member | Level 2
2 years ago

Dropbox storage space exhausted

Dropbox (basic version) tells me my storage space is exhausted. There must be something wrong here, because I have deleted a LOT of files after I received that message the first. It seems to me that freed space is not reused? I have looked for "Trash" or "Deleted files", but there are none to be seen. It is more than a year since my gross deletion of files. 

 

Can somebody help me with this, please? Or else I feel forced to leave Dropbox, which has served me well for many years.

    • Tom-Erik Falla's avatar
      Tom-Erik Falla
      New member | Level 2

      Subscription page says 2.8 GB used of 2.75 GB. But I have deleted a LOT of files, so how can that be?

      Backup page says 0 files.

      • Tom-Erik Falla's avatar
        Tom-Erik Falla
        New member | Level 2

        I have now deleted more (large!) files permanent. And reload of page shows more storage space available. Thanks for you help. I recognize the error was mine, after all.