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In case anyone's unaware... if you're a Mac user storing your Dropbox on an external drive, you'll shortly lose that ability.
Just confirmed this with DB support (see below). Gutted - been with Dropbox for years and our entire video team flow is based around it 😕
\n
>Hi there, I read today that you are scrapping the ability to store the Dropbox folder on external disks, on OSX. I'd like to ask more about this please.
\n
> Hello Jon, and thank you for contacting Dropbox Support. My name is Joseph, and I will be more than happy to look into your request, right away.
\n
That is correct Jon, as part of the Dropbox for macOS update, the Dropbox folder must be located in ~/Library/CloudStorage.
>This is a showstopper for us, and will mean we have to move to another service. We have a large distributed team using DB for video work, no way it'll fit within internal drives. Is there a workaround?
\n
\n
> I totally understand and I apologize for the inconvenience. Unfortunately, there is no workaround on this as changing the location of your Dropbox folder is no longer supported by macOS.
>This change doesn't seem to have hit us yet - we're running a variety of machines inc Ventura What will trigger its enforcement? Can we stay on an earlier OS or Dropbox version?
>The updates happening automatically every time the Dropbox app is restarting, for example if your device never restarts it should maintain the older version but we can't guarantee full functionality on older versions of the application.
>So what will happen - if we have a Dropbox folder on an 8TB drive and a tiny internal drive - will it try to clone stuff across and eat up the space? What's the mechanism?
>That's right, it will try to move the content on your internal drive until it has no space and gives you an error.
>Is Smartsync still supported? I.e. will it move stuff to being online only if it won't fit?
>It is, however it is now known as online-only.
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marcosdutra YES, Sync works on external drives. I have its running on external drives with 2 different Macs.
ALSO, Google says it IS possible to run iCloud on an external drive. I am quoting their instructions and take no responsibility for failures here. That said, Google reports:
\"Can you put iCloud on external drive?
\"Step 1: Open Finder and click “iCloud Drive” in the left sidebar. Step 2: Select the content that you are willing to sync and right-click on it. Then choose “Copy 'Documents'” in the menu. Step 3: Paste the copied content to your external hard drive and wait for it done.May 10, 2023\"
","body@stringLength":"1205","rawBody":"
YES, Sync works on external drives. I have its running on external drives with 2 different Macs.
ALSO, Google says it IS possible to run iCloud on an external drive. I am quoting their instructions and take no responsibility for failures here. That said, Google reports:
\"Can you put iCloud on external drive?
\"Step 1: Open Finder and click “iCloud Drive” in the left sidebar. Step 2: Select the content that you are willing to sync and right-click on it. Then choose “Copy 'Documents'” in the menu. Step 3: Paste the copied content to your external hard drive and wait for it done.May 10, 2023\"
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Hi Everybody,
\n
\n
We’re excited to share that external drive support for Dropbox for macOS on File Provider is now available for testing as a beta feature. This is available to some users today and will be available to additional users on a rolling basis. In order to be eligible to test this feature, please follow the instructions in this Help Center article.
\n
\n
Keep in mind that participation in beta programs is subject to the certain terms and conditions. There are certain additional participation requirements:
\n
\n
This beta is only available to US-based users
\n
You must be on macOS 15 beta
\n
You must have an external drive that is APFS formatted and encrypted
\n
\n
\n
Please let me know if you have any further questions!
We’re excited to share that external drive support for Dropbox for macOS on File Provider is now available for testing as a beta feature. This is available to some users today and will be available to additional users on a rolling basis. In order to be eligible to test this feature, please follow the instructions in this Help Center article.
\n
\n
Keep in mind that participation in beta programs is subject to the certain terms and conditions. There are certain additional participation requirements:
\n
\n
This beta is only available to US-based users
\n
You must be on macOS 15 beta
\n
You must have an external drive that is APFS formatted and encrypted
\n
\n
\n
Please let me know if you have any further questions!
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Does Sync work with an external drive? Are you using Ventura? Tks
","body@stringLength":"72","rawBody":"
Does Sync work with an external drive? Are you using Ventura? Tks
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And the same service at that… just to be where we have been before this fiasco.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"postTime":"2023-06-17T09:11:50.497-07:00","lastPublishTime":"2023-06-17T09:11:50.497-07:00","metrics":{"__typename":"MessageMetrics","views":948},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:659876/message:692476","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDUyOjF8aW50LDY5MjQ3OCw2OTI0Nzg","node":{"__ref":"ForumReplyMessage:message:692478"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"261","rawBody":"Leaving Dropbox is not an option for me at this time. I have multiple clients who share their folders with me - all of them would need to be on board with moving to another service. And the same service at that… just to be where we have been before this fiasco.","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:692476_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:692478":{"__typename":"ModerationData","id":"moderation_data:692478","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"User:user:1357196":{"__typename":"User","id":"user:1357196","uid":1357196,"login":"TRO_Berlin","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-10-01T01:07:39.591-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-8.svg?time=0"},"rank":{"__ref":"Rank:rank:43"},"entityType":"USER","eventPath":"community:mxpez29397/user:1357196"},"ForumReplyMessage:message:692478":{"__typename":"ForumReplyMessage","uid":692478,"id":"message:692478","revisionNum":1,"author":{"__ref":"User:user:252576"},"readOnly":false,"repliesCount":18,"depth":8,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:692476"},"conversation":{"__ref":"Conversation:conversation:659876"},"subject":"Re: Dropbox removing external disk support for Mac users","moderationData":{"__ref":"ModerationData:moderation_data:692478"},"body":"
ms25 W hear you loud and clear. The problem is that DropBox users with external drive installations are between a rock and a hard place, with no guarantee that the temporary fix of using the \"old\" version of DropBox may not always work. So these users are on borrowed time. It's been months since the new guidelines were announced, and although we've been told that DropBox is \"working on\" a solution to allow us to keep using external drives, we've been given no dates — not even a target date! — for a solution to be released.
W hear you loud and clear. The problem is that DropBox users with external drive installations are between a rock and a hard place, with no guarantee that the temporary fix of using the \"old\" version of DropBox may not always work. So these users are on borrowed time. It's been months since the new guidelines were announced, and although we've been told that DropBox is \"working on\" a solution to allow us to keep using external drives, we've been given no dates — not even a target date! — for a solution to be released.
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We have a Dropbox Business with unlimited storage and multiple Workstation Macs that need their production-files available offline all the time. It is about 4-5 TB per Workstation that needs to be available offline. Right now we have Thunderbolt RAIDs or internal PCIe RAID Cards (MacPro) with 12-16TB of available storage. Dropbox is configured to be on these external storage devices.
It works perfectly fine right now, but of course we are still running the \"old\" way of dropbox. We did not get a popup to upgrade to the new version yet.
If the new version gets pushed to our workstation, we will have to look for an alternative solution. Blackmagic CloudStore? Linux Server running Dropbox and sharing the folders via SMB on a 10gbit network maybe? OneDrive?
I am really hoping for an official statement and solution by Dropbox that solves this problem.
We have a Dropbox Business with unlimited storage and multiple Workstation Macs that need their production-files available offline all the time. It is about 4-5 TB per Workstation that needs to be available offline. Right now we have Thunderbolt RAIDs or internal PCIe RAID Cards (MacPro) with 12-16TB of available storage. Dropbox is configured to be on these external storage devices.
It works perfectly fine right now, but of course we are still running the \"old\" way of dropbox. We did not get a popup to upgrade to the new version yet.
If the new version gets pushed to our workstation, we will have to look for an alternative solution. Blackmagic CloudStore? Linux Server running Dropbox and sharing the folders via SMB on a 10gbit network maybe? OneDrive?
I am really hoping for an official statement and solution by Dropbox that solves this problem.
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