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In case anyone's unaware... if you're a Mac user storing your Dropbox on an external drive, you'll shortly lose that ability.
Just confirmed this with DB support (see below). Gutted - been with Dropbox for years and our entire video team flow is based around it 😕
\n
>Hi there, I read today that you are scrapping the ability to store the Dropbox folder on external disks, on OSX. I'd like to ask more about this please.
\n
> Hello Jon, and thank you for contacting Dropbox Support. My name is Joseph, and I will be more than happy to look into your request, right away.
\n
That is correct Jon, as part of the Dropbox for macOS update, the Dropbox folder must be located in ~/Library/CloudStorage.
>This is a showstopper for us, and will mean we have to move to another service. We have a large distributed team using DB for video work, no way it'll fit within internal drives. Is there a workaround?
\n
\n
> I totally understand and I apologize for the inconvenience. Unfortunately, there is no workaround on this as changing the location of your Dropbox folder is no longer supported by macOS.
>This change doesn't seem to have hit us yet - we're running a variety of machines inc Ventura What will trigger its enforcement? Can we stay on an earlier OS or Dropbox version?
>The updates happening automatically every time the Dropbox app is restarting, for example if your device never restarts it should maintain the older version but we can't guarantee full functionality on older versions of the application.
>So what will happen - if we have a Dropbox folder on an 8TB drive and a tiny internal drive - will it try to clone stuff across and eat up the space? What's the mechanism?
>That's right, it will try to move the content on your internal drive until it has no space and gives you an error.
>Is Smartsync still supported? I.e. will it move stuff to being online only if it won't fit?
>It is, however it is now known as online-only.
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leeharris Thanks for registering your concerns. This is a loooong thread, and practically everyone feels similarly. Happily, until we hear otherwise, we’ll be able to continue using our external drives, as long as we’re happy with using the old API. If anyone has a contrary experience, we’d like to hear from you.
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Thanks for registering your concerns. This is a loooong thread, and practically everyone feels similarly. Happily, until we hear otherwise, we’ll be able to continue using our external drives, as long as we’re happy with using the old API. If anyone has a contrary experience, we’d like to hear from you.
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Hi Everybody,
\n
\n
We’re excited to share that external drive support for Dropbox for macOS on File Provider is now available for testing as a beta feature. This is available to some users today and will be available to additional users on a rolling basis. In order to be eligible to test this feature, please follow the instructions in this Help Center article.
\n
\n
Keep in mind that participation in beta programs is subject to the certain terms and conditions. There are certain additional participation requirements:
\n
\n
This beta is only available to US-based users
\n
You must be on macOS 15 beta
\n
You must have an external drive that is APFS formatted and encrypted
\n
\n
\n
Please let me know if you have any further questions!
We’re excited to share that external drive support for Dropbox for macOS on File Provider is now available for testing as a beta feature. This is available to some users today and will be available to additional users on a rolling basis. In order to be eligible to test this feature, please follow the instructions in this Help Center article.
\n
\n
Keep in mind that participation in beta programs is subject to the certain terms and conditions. There are certain additional participation requirements:
\n
\n
This beta is only available to US-based users
\n
You must be on macOS 15 beta
\n
You must have an external drive that is APFS formatted and encrypted
\n
\n
\n
Please let me know if you have any further questions!
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Woah! I was just looking at the update and was about to ask about this, this is not good news I don't want my hard drive full of files I use extensive externals and soon a raid, the hard drive is just for Apps and some current projects.
Dropbox will lose customers if they force this on clients, I have a pro account and would look for alternative if this was to happen.
","body@stringLength":"396","rawBody":"
Woah! I was just looking at the update and was about to ask about this, this is not good news I don't want my hard drive full of files I use extensive externals and soon a raid, the hard drive is just for Apps and some current projects.
Dropbox will lose customers if they force this on clients, I have a pro account and would look for alternative if this was to happen.
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Yes, I think I feel a little more relaxed; misery loves company!
Yes, I think I feel a little more relaxed; misery loves company!
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