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Forum Discussion
Nate_Fzt
2 years agoExplorer | Level 4
Dropbox full after deleting files and back up
Hi,
My dropbow says my storage is full, but I deleted all my files, so I don't understand why... I have deleted the files of my trash, I checked the pland of my files, the shared files I have repre...
Megan
2 years agoDropbox Staff
Hi anonymous, I hope you're doing well!
Have you checked, and made sure there are no shared folders, taking up space in your account? If you did, then feel free to also follow the steps our Community Manager, Emmet provided here.
Keep me posted, and we'll take it from there!
- anonymous2 years agoI have no shared folders and all backups were deleted. Account storage space has not changed.
I need to know what your screens show.
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