You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Bravo23
2 years agoExplorer | Level 4
Dropbox File Backup
I have managed to stop Dropbox from backing up my Mac but I can not figure out how to stop Dropbox from backing up a file, residing within the Dropbox cloud, that I have just edited. If I don't ...
Bravo23
Explorer | Level 4
I tried to "map" it out as accurately as I could. After retracing my typed mapping, you will find that it is accurate.
I attached 2 files, a JPG and a PDF but I can only see 1 in this message. They have identical information I just wanted to be as helpful as I can.
Notice the last column. Dropbox created a file folder with the same name as the file I edit and inserts a backup file in the folder in question.
Thx.
[Removed as per Community Guidelines]
Jay
2 years agoDropbox Staff
Hi Bravo23, from the screenshot, the Dropbox site or service wouldn't create backup files or folders like that. This is most likely related to an app or service you're using to edit the file. Certain programs do create backup folders for restoration reasons.
- Bravo232 years agoExplorer | Level 4
Jay,
Thank you. It is MS Word 16 for Mac that was set to auto-save. It never entered my mine that this would be the resolution as I have not run auto-save since I started using Dropbox a few years ago. Microsoft strikes again.
Please except my apology for waisting your time.
Thx,
Red
- Jay2 years agoDropbox Staff
No worries, glad to have helped out.
Enjoy your week ahead!
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!