You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Jack_Sparrow's avatar
Jack_Sparrow
New member | Level 2
3 years ago

Cannot Complete Dropbox 250 MB Promotion

As the title suggests, I'm having trouble completing the 250 MB promotion. For some reason, I cannot access the tour page as it doesn't work. I cannot install dropbox on another computer (as I do not...
Storage space
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Thanks for the info, Gary Wang, we appreciate the info and have noted it on our end to look into. 

  • antonynizh's avatar
    antonynizh
    New member | Level 2
    2 years ago

    Experience the same problem. Task "Take the dropbox tour" is impossible to complete. 

    Have you fixed it in any way?

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hey antonynizh, sorry to hear you're having issues with this.

       

      May I ask if you're getting stuck on a specific step for some reason or if you get any specific errors? If so, a screenshot would be very helpful. 

      • antonynizh's avatar
        antonynizh
        New member | Level 2
        2 years ago

        When I try to proceed by the link "Take a Dropbox tour" instead of getting tour page (https://www.dropbox.com/tour) I'm getting redirected to the features page (https://www.dropbox.com/features). I tried to press almost on every button on that page, but "Take a Dropbox tour" never got marked as completed. 

         

         

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!