You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Merry2's avatar
Merry2
Explorer | Level 3
2 years ago

Am I out of storage? What will happen to all my photos?

Message saying 2g left on Dropbox what's it mean I'm not tech savvy says files won't be saved,do I have to pay for more storage what will happen to all my photos ?
Storage space
  • Mark's avatar
    Mark
    2 years ago
    Merry2 wrote:

    Hi again hannah

    Dropbox just emailed me again saying I've used  80% of space and requesting me to update my plan and I need to make a payment,shall I ignore this.

    Regards merry 

    As long as you are not over quota you are fine - just keep an eye on it 🙂

Mark's avatar
Mark
Icon for Super User II rankSuper User II

As soon as you hit your limit it will stop syncing. So files above your storage space wont be uploaded to Dropbox and would stay on the devices themselves waiting for you to get more quota 

Crliev's avatar
Crliev
Explorer | Level 3
2 years ago
So, just to confirm my files won’t be deleted ?
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    No they wont be, all syncing will just stop. 

    • Crliev's avatar
      Crliev
      Explorer | Level 3
      2 years ago
      Thank you

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

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