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Forum Discussion
milomarvin
2 years agoHelpful | Level 6
Windows desktop app v161.4.4923 doesn't show upcoming files in the Sync tab
The sync tab used to show upcoming files in the sync queue as well as files already synced. I used to be able to select an upcoming file in the queue and force it to sync next. per https://help.dropbox.com/sync/prioritize-files-sync
In this version, I only see files that have already been synced. Nothing shows in the app until after sync, so I can't prioritize an upcoming file.
Anyone know how to restore the view of upcoming files in the sync queue? (without having to downgrade to an old version)
separately but just in case it's related and i'm looking for a solution for this too anyway, the task bar tray desktop icon, when opened, the right hand side portion of the dropbox popup is cut off by the edge of the screen and i can't see the time left to complete syncing, notification bell, my profile icon, etc. How do I fix this?
The problem with the syncing queue not displaying was resolved when I updated my dropbox desktop app to build v162.4.5419, which became available within the last couple of days.
I wonder if everyone with build 161.4.4923 was experiencing the same problem I was.
- milomarvinHelpful | Level 6
disregard the second question about the taskbar tray popup getting cut off on the right side, i resolved this by exiting the dropbox desktop app and reopening it.
I'm still needing a resolution on my first question about the sync queue not displaying.
- NancyDropbox Staff
Thanks for posting this on the Community, milomarvin!
Can you let me know what’s the current syncing status of your Dropbox app? If you happen to sync any files at the moment, and they’re still not showing under your “Sync history” tab, I’d like you to send me a screenshot of what you see on your end.
Keep me updated, and we'll have a look.
- milomarvinHelpful | Level 6
the current syncing status is that i'm syncing two files as an example for the screenshot. the two syncing files are not showing up in the sync history tab while they are syncing.
- milomarvinHelpful | Level 6
The problem with the syncing queue not displaying was resolved when I updated my dropbox desktop app to build v162.4.5419, which became available within the last couple of days.
I wonder if everyone with build 161.4.4923 was experiencing the same problem I was.
- HannahDropbox Staff
Oh, that's great to hear and thanks for letting us know!
If you come across any other issues, make sure to give us a shout.
Have a great weekend!
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