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Forum Discussion

kshafi's avatar
kshafi
Explorer | Level 3
7 years ago

why is dropbox so slow when number of files increases?

Dropbox is unusable (and I mean it) as the number of file increases (I have more than 2 million files). What is the use of 1T tier when you cann't really use it (syncing takes forever for a simple ad...
Desktop
Sync
  • Jay's avatar
    Jay
    7 years ago
    Hi there, the following article does explain that this is generally related to the specifications of the machine that is syncing the files.
     
    While I don’t work in the department that maintains the app, I imagine the performance hit comes from simply having to monitor so many files at the same time. 
     
    Currently, there isn’t anything that can be done to improve this, as the Dropbox servers are working fine; it’s the computer(s) itself causing the bottleneck and needing more time to process the changes as well as keeping tabs on all the files at the same time.
     
    I hope this helps to clarify matters.
Kurdicak 's avatar
Kurdicak
New member | Level 2
This issue is still not solved even now. I’m still experiencing this issue now and I have a super high end Windows workstation computer and I use an Ethernet cable with my router that does more than 2mbs upload speeds. It’s been trying to synch my files on my local machine for more than 2 weeks. But it has still only done only 10 percent of the files.

This does not seem to be a user issue but rather a Dropbox issue.

Also, the selective synch option and the Savin to local pc options on the Dropbox service, whether using the app or on the browser, does not work.

Dropbox is becoming a nuisance and many people are now starting to complain about it all over the world. I’ve been advised not stop my subscription and to look for alternatives.
Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
5 years ago

Hi Kurdicak , thanks for nudging us here, and sorry to hear that you're still having trouble with this. 

 

Just to make sure that we cover as much initial troubleshooting as possible, could you let me know if you've tried these steps?

 

Let me know how it goes - thanks!

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