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Forum Discussion
Why does the Uppercase Letters of my file name change to Lowercase
I have a file name "Northern California" that is shared to various people. It was automatically changed to "northern california" Why did the capital "N" and capital "C" change to lower case?
I just experienced the same problem. I am running Dropbox for Windows v3.2.6 on two PCs, but I cannot say at which time (i.e. with which version of the Dropbox clients) the error actually occurred.
As long as there is no explicit statement from the Dropbox developers which client versions had the error and that it has been removed by now, users should be very careful about using Boxcryptor in connection with Dropbox (I am using Boxcryptor Classic). If file name encryption is enabled in Boxcryptor, changing capital letters to lower case in an encrypted file name will cause Boxcryptor to no longer show the file at all (I guess the file name decryption - checksum verification or similar - fails, and Boxcryptor assumes that the file is not encrypted and will just skip it in its file system view).
The encrypted file with the crippled file name still exists, but is no longer directly accessible via Boxcryptor. To make the file accessible again, the encrypted file name has to be changed to a valid one first.
This is irritating and inconvenient, and finally the original plaintext file name gets lost (which, depending on the situation, can be also total loss of information).
Annoying that this Dropbox problem seems to be quite old, but still hasn't been addressed properly.
