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Forum Discussion

jitendrakashyap's avatar
jitendrakashyap
Explorer | Level 3
5 months ago

We see an "Upload paused" error on the Dropbox website, even though our team has enough space.

Hello Team,

We are currently experiencing an issue with our Dropbox. The files are not uploading as expected.

Could you please assist us in resolving this issue?

 

  • jitendrakashyap's avatar
    jitendrakashyap
    Explorer | Level 3

    We have 7 TB of available space, so storage capacity shouldn't be the issue. To help diagnose the problem, I'm sharing some screenshots for your reference. These may provide more context and assist in identifying the root cause of the upload issue.


    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff

      Hey there, jitendrakashyap, thanks for posting here today! 

       

      Have you tried restarting your device, and also trying a different browser in order to upload your content? 

       

      If not, please give it a go, and let me know if you get the same results there.

       

      Keep me posted, thanks! 

      • jitendrakashyap's avatar
        jitendrakashyap
        Explorer | Level 3

         

        I have tried all the suggested solutions, but it's still not working. Could you please assist me with this?

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