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Forum Discussion
Users don't get an email confirmation when uploading multiple files via file request.
I am trying to enable my users to upload files directly from their iPhones (Files apps) using a file request. When my users upload a single file (in response to clicking the file request link), they ...
When the users submit one file via the file request, they do get a confirmation message to their email address. When the users submit more than one file via the file request they receive no confirmation. The user's email address is the same in both cases.
I have verified this behavior using two of my email addresses which are not associated with dropbox accounts and two that are associated with dropbox accounts. This non-confirmation behavior does NOT occur when they use MacBooks. It only happens when they post from iPhone.
Thank you
Walt
Nancy
Dropbox Staff
Dropbox StaffHey Walt! Hope you’re doing well.
Besides the lack of email confirmation, do they/you see a confirmation that the files have been successfully added to your Dropbox account on the file request window (once the uploading is complete)?
