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Good evening, I have tried many solutions suggested by this forum to get the result of having a copy of the files present on the cloud also on an external mac disk but without success (permissions, formatting the APFS drive encrypted and not, mac os extended).

The disk where the operating system resides is 250GB and is not sufficient to also contain the dropbox files.

currently my operating system is sequoia 15.3.2 si imac retina 5k 2020.

do you have any solutions?

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Ecco cosa accade dopo aver eseguito le istruzioni del link da te gentilmente inviato: ho effettuato la trasformazione del volume in APFS crittografato, spostato la cartella di sincronizzazione su questo volume ma mi appare ancora il messaggio allegato (al momento non sei idoneo per Dropbox su Provider...)

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Gentilissima Hannah,

è l'ultima volta che ti disturbo, solo per ringraziarti della pazienza che hai avuto in questi giorni per aiutarmi a risolvere il problema, che ho appena risolto.

semplicemente disinstallando e reinstallando totalmente l'app di dropbox. Di fatto la cartella in cloudstorage non si cancellava creando una nuova cartella nel drive esterno e ciò non rendeva il sistema funzionante.

grazie ancora

Gerardo

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Gentilissima Hannah,

è l'ultima volta che ti disturbo, solo per ringraziarti della pazienza che hai avuto in questi giorni per aiutarmi a risolvere il problema, che ho appena risolto.

grazie ancora

Gerardo

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Hey gerardofatone, thanks for joining the Dropbox Community.

Have you tried the steps in this article?

If they don't work for you, can you let us know exactly what the issue is?

Screenshots of any issue or any error messages would be really helpful too.

Thanks.

","body@stringLength":"714","rawBody":"

Hey , thanks for joining the Dropbox Community.

Have you tried the steps in this article?

If they don't work for you, can you let us know exactly what the issue is?

Screenshots of any issue or any error messages would be really helpful too.

Thanks.

","author":{"__ref":"User:user:696151"},"isEscalated":null,"postTime":"2025-04-02T10:23:30.539-07:00","solution":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"kudosSumWeight":0,"repliesCount":19,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:828860_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":43},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04Mjg5NzctRjlBYXJ2?revision=1\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04Mjg5NzctRjlBYXJ2?revision=1","title":"Screenshot 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Unable to move Dropbox folder to external drive on Mac","moderationData":{"__ref":"ModerationData:moderation_data:828985"},"body":"

Ciao Gerardo, grazie per l'aggiornamento!

Non hai realmente bisogno della versione File Provider dell'app Dropbox per usare effettivamente l'app.

Se non hai la versione File Provider, puoi usare i passaggi appropriati nell'articolo che ti ho fornito nella mia risposta precedente.

Dovresti comunque riuscire a spostare la tua cartella Dropbox sull'unità esterna con quei passaggi.

Hai problemi con questo?

-------

Hey Gerardo, thanks for the update!

You don't really need the File Provider version of the Dropbox app to actually use the app.

If you're not on the File Provider version, you can use the appropriate steps in the article I gave you in my previous reply.

You should still be able to move your Dropbox folder to the external drive with those steps.

Are you having any issues with that?

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Ciao Gerardo, grazie per l'aggiornamento!

Non hai realmente bisogno della versione File Provider dell'app Dropbox per usare effettivamente l'app.

Se non hai la versione File Provider, puoi usare i passaggi appropriati nell'articolo che ti ho fornito nella mia risposta precedente.

Dovresti comunque riuscire a spostare la tua cartella Dropbox sull'unità esterna con quei passaggi.

Hai problemi con questo?

-------

Hey Gerardo, thanks for the update!

You don't really need the File Provider version of the Dropbox app to actually use the app.

If you're not on the File Provider version, you can use the appropriate steps in the article I gave you in my previous reply.

You should still be able to move your Dropbox folder to the external drive with those steps.

Are you having any issues with that?

Let me explain, in the current condition I can move the folder to an external drive but not the content, only the file structure. Synchronisation only takes place for the files I open. I would like the contents of the Dropbox cloud to be on my external drive and be able to open the files offline.

I hope I have expressed myself more clearly. Thanks for the support.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2025-04-04T08:01:23.994-07:00","lastPublishTime":"2025-04-04T08:01:23.994-07:00","metrics":{"__typename":"MessageMetrics","views":11},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:828854/message:829117","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxfDUyOjF8aW50LDgyOTEzMCw4MjkxMzA","node":{"__ref":"ForumReplyMessage:message:829130"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"379","rawBody":"

I hope I have expressed myself more clearly. Thanks for the support.

Hey Gerardo, can you clarify what you mean by \"Synchronisation only takes place for the files I open\"?

Do you mean that after moving your Dropbox folder to the external drive all your files are set to \"online-only\"?

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Hey Gerardo, can you clarify what you mean by \"Synchronisation only takes place for the files I open\"?

Do you mean that after moving your Dropbox folder to the external drive all your files are set to \"online-only\"?

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