We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

mcfinney's avatar
mcfinney
Helpful | Level 6
6 years ago

Time Left in Sync has been removed from the desktop app

The dropbox menu bar app has stopped showing the time left in the current sync in the bottom of the window. It shows a seemingly irrelevant progress bar but even hovering over that does not tell me t...
Desktop
Sync
  • Emma's avatar
    Emma
    6 years ago
    LuisA1 wrote:
    Hi everyone,
     
    I’m a member of the Dropbox desktop application team.
     
    First off, I’d like to thank you all for your feedback on this. 
     
    Earlier this year, we removed the time to sync estimate from the Dropbox menu and replaced it with a progress bar as we believed it would be a better measure of true progress of your files syncing, rather than the time to sync estimates.
     
    That said - we’ve heard you! We have decided to bring back the time to sync estimate in an upcoming build of the Dropbox desktop application!
     
    Once this build is released, you should automatically see the time to sync estimate again. We will also update you here as soon as the version with the time estimate is available. 
     
    We truly appreciate all of your feedback, it’s very important to us to make Dropbox work for our users. Thank you! 

    Hi all, 

    I've checked with the team and this has been released to the current stable version v73. 

    It is available now for download, but your devices should also automatically be updated to this version soon.

    Thanks once again for your patience and feedback!

matiasja's avatar
matiasja
New member | Level 2
6 years ago

Just by looking at the amount of complains in this thread it is easy to tell they screwed big time. 

It's a shame, already starting to look for an alternative provider and I bet they'll lose many customers just for removing a tiny yet crucial feature (and not providing any kind of technical justification).

  • Lek's avatar
    Lek
    Helpful | Level 5
    6 years ago

    Dear Dropbox, why this qestion marked as solved if its still not solved?

    • harborlighthous's avatar
      harborlighthous
      Helpful | Level 6
      6 years ago

      The reason this is marked as solved is bacsue this is a feature not a bug.

      The Project Manager on this feature should be reassigned or let go, and the Dropbox team needs to own their mistake and put the time remaining indicator back.

      It is ridiculous it has not already been rolled back.

      Again, see my comment about hubris, and lack of humility. 

      Incredibly arrogant behavior by Dropbox

      • pepe1967's avatar
        pepe1967
        Helpful | Level 6
        6 years ago

        I could understand if this was a free service like Google Drive however my company pays a sizeable subscription fee and expect to be consulted or forewarned when changes are made that impact the workflow of our remote employees. We run tight delivery schedules and the removal of this feature is impacting our B2B communication.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!