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Ok when I started on drop box about when It first came out was good..  Several Macs. later.  and storage locations later.   the directory of files on dropbox is significantly different then what the application shows.   I have a limited number of files or folders then I want to keep on my local Mac because I need to keep the local files on an external drive.   I think the difference was caused by the external drive being disconnected while the Dropbox application was open..  I only recently found out this is a bad thing.   How so I \"sych\" up the list dropbox files shown in the application with what is in the cloud? 

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If you select the 'online only' view then it just downloads placeholders to the device. BUT when you then need to open them it will have to download them first and then open (so can be slow if they are large). It also does not automatically turn them back to online only. So, if you open and edit lots of large files you will need to keep re-activating it. 

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If you select the 'online only' view then it just downloads placeholders to the device. BUT when you then need to open them it will have to download them first and then open (so can be slow if they are large). It also does not automatically turn them back to online only. So, if you open and edit lots of large files you will need to keep re-activating it. 

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captcurret, you need to check all folders in the selective sync window, which would let all folders appear locally on your machine.

doesn't this mean all these files will also  be copied to my local machine??

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captcurret, you need to check all folders in the selective sync window, which would let all folders appear locally on your machine.

doesn't this mean all these files will also  be copied to my local machine??

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By default, the files and folders should already be online-only when re-checking a folder, however, if this isn't the case, you can mark them as online-only manually.

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By default, the files and folders should already be online-only when re-checking a folder, however, if this isn't the case, you can mark them as online-only manually.

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Now I see. There is one way I can see even the file structure of Dropbox unless the whole content of the dropbox is on my machine. So it saves me nothing.  in term of storage  on my Mac.  .. Got it.  

","body@stringLength":"227","rawBody":"

Now I see. There is one way I can see even the file structure of Dropbox unless the whole content of the dropbox is on my machine. So it saves me nothing.  in term of storage  on my Mac.  .. Got it.  

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Hola, tengo el mismo problema que Manuel G, tenia unos archivos super importantes y los elimine hace dos meses aproximadamente, como puedo recuperar dichos archivos, este servicio se paga? donde lo puedo hacer?

","body@stringLength":"217","rawBody":"

Hola, tengo el mismo problema que Manuel G, tenia unos archivos super importantes y los elimine hace dos meses aproximadamente, como puedo recuperar dichos archivos, este servicio se paga? donde lo puedo hacer?

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yo tambien tengo ese problema pero no tengo el PRO

en  mi caso es que me puse a borrar el disco local de mi computadora window 8 y se me borarron pero yo fuy a dropbox y restaure mis fotos y algunos videos pero no estaban los videos de una carpeta que yo tenia y pues a la hora que yo fuy a restaurar todo no  encontre los videos en la carpeta entonces donde las puedo encontrar , se borraron el 28 de octubre del 2018.

se lo agradeceria inmensamente a la persona que me pudiera resolver este problema.

GRACIAS.

German A.1 wrote:

Hola, tengo el mismo problema que Manuel G, tenia unos archivos super importantes y los elimine hace dos meses aproximadamente, como puedo recuperar dichos archivos, este servicio se paga? donde lo puedo hacer?

German A.1 wrote:

Hola, tengo el mismo problema que Manuel G, tenia unos archivos super importantes y los elimine hace dos meses aproximadamente, como puedo recuperar dichos archivos, este servicio se paga? donde lo puedo hacer?

German A.1 wrote:

Hola, tengo el mismo problema que Manuel G, tenia unos archivos super importantes y los elimine hace dos meses aproximadamente, como puedo recuperar dichos archivos, este servicio se paga? donde lo puedo hacer?

German A.1 wrote:

Hola, tengo el mismo problema que Manuel G, tenia unos archivos super importantes y los elimine hace dos meses aproximadamente, como puedo recuperar dichos archivos, este servicio se paga? donde lo puedo hacer?

German A.1 wrote:

Hola, tengo el mismo problema que Manuel G, tenia unos archivos super importantes y los elimine hace dos meses aproximadamente, como puedo recuperar dichos archivos, este servicio se paga? donde lo puedo hacer?

German A.1 wrote:

Hola, tengo el mismo problema que Manuel G, tenia unos archivos super importantes y los elimine hace dos meses aproximadamente, como puedo recuperar dichos archivos, este servicio se paga? donde lo puedo hacer?

 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"postTime":"2018-12-05T09:50:37.984-08:00","lastPublishTime":"2018-12-05T09:50:37.984-08:00","metrics":{"__typename":"MessageMetrics","views":4106},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:104007A/category:Spanish/community:mxpez29397board:104001000/message:84419/message:315903","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDUyOjF8aW50LDMxNjA4NywzMTYwODc","node":{"__ref":"ForumReplyMessage:message:316087"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"3501","rawBody":"

yo tambien tengo ese problema pero no tengo el PRO

en  mi caso es que me puse a borrar el disco local de mi computadora window 8 y se me borarron pero yo fuy a dropbox y restaure mis fotos y algunos videos pero no estaban los videos de una carpeta que yo tenia y pues a la hora que yo fuy a restaurar todo no  encontre los videos en la carpeta entonces donde las puedo encontrar , se borraron el 28 de octubre del 2018.

se lo agradeceria inmensamente a la persona que me pudiera resolver este problema.

GRACIAS.

 wrote:

Hola, tengo el mismo problema que Manuel G, tenia unos archivos super importantes y los elimine hace dos meses aproximadamente, como puedo recuperar dichos archivos, este servicio se paga? donde lo puedo hacer?

 wrote:

Hola, tengo el mismo problema que Manuel G, tenia unos archivos super importantes y los elimine hace dos meses aproximadamente, como puedo recuperar dichos archivos, este servicio se paga? donde lo puedo hacer?

 wrote:

Hola, tengo el mismo problema que Manuel G, tenia unos archivos super importantes y los elimine hace dos meses aproximadamente, como puedo recuperar dichos archivos, este servicio se paga? donde lo puedo hacer?

 wrote:

Hola, tengo el mismo problema que Manuel G, tenia unos archivos super importantes y los elimine hace dos meses aproximadamente, como puedo recuperar dichos archivos, este servicio se paga? donde lo puedo hacer?

 wrote:

Hola, tengo el mismo problema que Manuel G, tenia unos archivos super importantes y los elimine hace dos meses aproximadamente, como puedo recuperar dichos archivos, este servicio se paga? donde lo puedo hacer?

 wrote:

Hola, tengo el mismo problema que Manuel G, tenia unos archivos super importantes y los elimine hace dos meses aproximadamente, como puedo recuperar dichos archivos, este servicio se paga? donde lo puedo hacer?

 

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Hola
\n
 
\n
Te damos la bienvenida a la comunidad de Dropbox.
\n
 
\n
Aparentemente tenías la computadora vinculada a tu cuenta de Dropbox y la eliminación del contenido se sincronizó con tu cuenta de Dropbox.
\n
 
\n
Explico que, en general, Dropbox puede restaurar archivos durante 30 días para una cuenta Basic, o 120 días para cuentas Professional o Business, después de que se eliminan de tu cuenta. 
\n
 
\n
Siempre y cuando los archivos se hayan eliminado durante ese período, podrás restaurarlos directamente a través de la página \"Archivos eliminados\" o la página de eventos de tu cuenta.
\n
 
\n
En la página, haz clic en el archivo que deseas restaurar. La opción \"Restaurar\" aparecerá en la ventana emergente.
\n
 
\n
Podrás leer más información acerca de como obtener los vínculos de eventos para enviarlos al soporte de Dropbox aquí.
\n
 
\n
Si aún necesitas ayuda con la recuperación de archivos comunícate con el Soporte de Dropbox.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"repliesCount":0,"postTime":"2018-12-06T04:40:28.913-08:00","lastPublishTime":"2018-12-06T04:40:28.913-08:00","metrics":{"__typename":"MessageMetrics","views":544},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:104007A/category:Spanish/community:mxpez29397board:104001000/message:84419/message:316087","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"5280","rawBody":"
Hola
\n
 
\n
Te damos la bienvenida a la comunidad de Dropbox.
\n
 
\n
Aparentemente tenías la computadora vinculada a tu cuenta de Dropbox y la eliminación del contenido se sincronizó con tu cuenta de Dropbox.
\n
 
\n
Explico que, en general, Dropbox puede restaurar archivos durante 30 días para una cuenta Basic, o 120 días para cuentas Professional o Business, después de que se eliminan de tu cuenta. 
\n
 
\n
Siempre y cuando los archivos se hayan eliminado durante ese período, podrás restaurarlos directamente a través de la página \"Archivos eliminados\" o la página de eventos de tu cuenta.
\n
 
\n
En la página, haz clic en el archivo que deseas restaurar. La opción \"Restaurar\" aparecerá en la ventana emergente.
\n
 
\n
Podrás leer más información acerca de como obtener los vínculos de eventos para enviarlos al soporte de Dropbox aquí.
\n
 
\n
Si aún necesitas ayuda con la recuperación de archivos comunícate con el Soporte de Dropbox.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:316087_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1744039684399":{"__typename":"CachedAsset","id":"text:en_US-components/tags/TagView/TagViewChip-1744039684399","value":{"tagLabelName":"Tag name {tagName}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1744039684399":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeIcon-1744039684399","value":{"contentType":"Content Type {style, select, FORUM {Forum} BLOG {Blog} TKB {Knowledge Base} IDEA {Ideas} OCCASION {Events} other {}} icon"},"localOverride":false},"Revision:revision:315903_1":{"__typename":"Revision","id":"revision:315903_1","lastEditTime":"2018-12-05T09:50:37.984-08:00"},"Revision:revision:316087_1":{"__typename":"Revision","id":"revision:316087_1","lastEditTime":"2018-12-06T04:40:28.913-08:00"},"QueryVariables:ReplyList:message:828397:1":{"__typename":"QueryVariables","id":"ReplyList:message:828397:1","value":{"id":"message:828397","first":10,"sorts":{"postTime":{"direction":"ASC"}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"Revision:revision:828395_1":{"__typename":"Revision","id":"revision:828395_1","lastEditTime":"2025-03-30T12:11:31.350-07:00"},"ModerationData:moderation_data:828436":{"__typename":"ModerationData","id":"moderation_data:828436","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:828436":{"__typename":"ForumReplyMessage","uid":828436,"id":"message:828436","revisionNum":1,"author":{"__ref":"User:user:1909241"},"readOnly":false,"repliesCount":5,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"parent":{"__ref":"ForumReplyMessage:message:828397"},"conversation":{"__ref":"Conversation:conversation:828343"},"subject":"Re: The list of local Dropbox files on my Mac are different from the web","moderationData":{"__ref":"ModerationData:moderation_data:828436"},"body":"

k I re read that Dropbox instructions which are a LITTLE obtuse. Essentially I have something setup wrong as the way I read this I SHOULD have place holders on my desktop app for files that are on online only  but I don't have the place holders. I can choose the globe on the status uiscon and be taken to the web and see my on line content.   I was sort of hoping to find a off line reminder of what is available (not the actual content) on line  

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2025-03-30T23:05:33.624-07:00","lastPublishTime":"2025-03-30T23:05:33.624-07:00","metrics":{"__typename":"MessageMetrics","views":9},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:828343/message:828436","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDUyOjF8aW50LDgyODQ4MSw4Mjg0ODE","node":{"__ref":"ForumReplyMessage:message:828481"}}]},"customFields":[],"editFrozen":false,"body@stringLength":"470","rawBody":"

k I re read that Dropbox instructions which are a LITTLE obtuse. Essentially I have something setup wrong as the way I read this I SHOULD have place holders on my desktop app for files that are on online only  but I don't have the place holders. I can choose the globe on the status uiscon and be taken to the web and see my on line content.   I was sort of hoping to find a off line reminder of what is available (not the actual content) on line  

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Hi @captcurret, you need to check all folders in the selective sync window, which would let all folders appear locally on your machine.

\n

When this happens, you can also mark those folders as online-only by right clicking them, and the files will be replaced with placeholders.

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Hi @captcurret, you need to check all folders in the selective sync window, which would let all folders appear locally on your machine.

\n

When this happens, you can also mark those folders as online-only by right clicking them, and the files will be replaced with placeholders.

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