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Forum Discussion

Graeme T.1's avatar
Graeme T.1
Collaborator | Level 9
20 days ago

The Dropbox app (v213.4.4597) stalls when syncing (Linux/Ubuntu 24.04).

Hi, I've noticed that the current version of Dropbox (v213.4.4597) on my Linux setup (Ubuntu 24.04.1) seems to stall and not appear to sync after a certain time once started.  I have tested my in...
desktop
Linux
sync
Graeme T.1's avatar
Graeme T.1
Collaborator | Level 9
15 days ago

It's probably best for me to contact support.

Anyway, the following is happening [transcriptions of the screenshots]:

12-Dec-2024, 20:20pm

dropbox status shows:

Syncing 204 files
Uploading 75 files...
Downloading 129 files...

12-Dec-2024 20:35pm

Connecting...
Syncing 204 files
Uploading 75 files...
Downloading 129 files...

12-Dec-2024 20:50pm

Connecting...
Syncing 204 files
Uploading 75 files...
Downloading 129 files...

However, I can connect to the internet, ping various domains, and run Ookla speedtest, which shows [transcription of screenshot]

Download: 159.22 Mbps
Upload: 60.12 Mbps

Even if this is a vast overestimate of speeds, then I still should not see 'Connecting...' in the later screenshots, and at least the file counts changing over that half an hour.

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