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Forum Discussion
Smart Sync option is missing from File Explorer
Hello, I upgraded to window 11 yesterday hoping that this would resolve this issue, but no luck. Now I cannot see if my files are synced locally or on cloud. But strange enough, when I tried to open ...
Rich
Super User II
Super User II
kkcljanice wrote:
There is now a brown storage box icons next to the dropbox files, but no options to smart sync neither.
That's not a Dropbox icon. It's likely from OneDrive or some other cloud application, and it's probably interfering with Dropbox.
I also thought the brown icon is from OneDrive, but apparently it is not according to the Microsoft helpline..
If you send a screenshot of your Dropbox folder showing the icons, perhaps someone can figure out where they came from.
- Hannah
Dropbox Staff
Hey kkcljanice, thanks for reaching out.
Indeed, would you mind sending over a screenshot of how the icons appear, so we can have a look?
Just make sure you hide any personal info.
Thanks!All my files and folders now have a small brown box icon and this has happened since I downloaded Windows 11. I contacted Dropbox and they said it was a 3rd party issue so I contacted Microsoft and they said its a Dropbox issue. How can I go back to viewing whether my files are synched locally or on the cloud??
