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Forum Discussion
Slow Upload Speeds
I am experiencing very slow upload speeds even though I have recently upgraded by internet connection (100mbs down and 40mbs up). I am a videographer who needs to upload gigabytes worth of footage on...
Hannah
Dropbox Staff
Dropbox StaffHey RogueXLR, thanks for bringing this to our attention.
Generally, syncing is a more complicated process than just transferring data.
Each file is divided and compressed into hashed components, transferred via secure data transfer, and then encrypted and stored on our servers.
It also depends on how fast your computer can process and compress the files, etc.
Have you just recently started facing this issue?
And is it possible that you might have more than 300K files in your Dropbox folder?
Keep me posted.
Yes I do have just over 300k files in my dropbox account and have only started encoutering this issue recently
- Nancy
Hi from me as well, RogueXLR!
Please keep in mind that the Dropbox app’s performance may decline if it tries to sync more than 300k files.
What I’d like you to try, in case you have any large folders you don’t need to be synced locally, is to use selective sync and remove them from the desktop app, so that they only appear on www.dropbox.com.
Let me know if this seems to help.
Ok I have just removed some files that way the total is under 300k and upload speed is now up to my max plan speed. I still don't understand how if there are more than 300k files and if nothing has changed on say 250k of them, why it drastically slows down the upload speed. I get that it has to check every file one by one but making it slow down upload speed is odd.
- Nancy
I’m glad to hear this seems to have solved the issue, RogueXLR!
If you’d like to check more info on this, please take a look at this Help Center article, as well.
Hope this helps.
