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Sunny-Moon's avatar
Sunny-Moon
Explorer | Level 3
16 days ago

Shared links stopped working. We’ve interrupted your sharing activity.

Hi guys,  All shared links stopped working all of a sudden.  These shared links worked nicely for a long time. I am on the Basic plan, so I can't contact Dropbox support. I would greatly appreciat...
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Sunny-Moon's avatar
Sunny-Moon
Explorer | Level 3
12 days ago

Could someone from the Dropbox team please have a look at this? 

Thanks a lot!

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    12 days ago

    You will need to contact Dropbox via www.dropbox.com/support for any assistance. 

    • Sunny-Moon's avatar
      Sunny-Moon
      Explorer | Level 3
      8 days ago

      Thanks, Mark. I am on the Basic plan, so unfortunately I can't contact Dropbox support.

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We’ve interrupted your sharing activity.","id":"message:829292","revisionNum":2,"repliesCount":5,"author":{"__ref":"User:user:1241148"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:101001014"},"conversation":{"__ref":"Conversation:conversation:829292"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:829292"},"body@stripHtml({\"truncateLength\":200})":" Hi guys,  All shared links stopped working all of a sudden.  These shared links worked nicely for a long time. I am on the Basic plan, so I can't contact Dropbox support. I would greatly appreciat...","body@stringLength":"295","rawBody":"

Hi guys, 

All shared links stopped working all of a sudden.  These shared links worked nicely for a long time.

I am on the Basic plan, so I can't contact Dropbox support.

I would greatly appreciate it if someone would let me know how to fix this.

Thanks!

","kudosSumWeight":0,"postTime":"2025-04-06T14:36:26.715-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Share","text":"Share","time":"2019-05-29T00:02:51.609-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:Shared Files","text":"Shared Files","time":"2021-06-16T07:39:38.829-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:Shared Links","text":"Shared Links","time":"2018-07-20T14:19:24.529-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:829292_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":47},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Hi guys, 

All shared links stopped working all of a sudden.  These shared links worked nicely for a long time.

I am on the Basic plan, so I can't contact Dropbox support.

I would greatly appreciate it if someone would let me know how to fix this.

Thanks!

"},"Conversation:conversation:829292":{"__typename":"Conversation","id":"conversation:829292","solved":false,"topic":{"__ref":"ForumTopicMessage:message:829292"},"lastPostingActivityTime":"2025-04-14T09:02:25.585-07:00","lastPostTime":"2025-04-14T09:02:25.585-07:00","unreadReplyCount":5,"isSubscribed":false},"ModerationData:moderation_data:829292":{"__typename":"ModerationData","id":"moderation_data:829292","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:829292_2":{"__typename":"Revision","id":"revision:829292_2","lastEditTime":"2025-04-06T15:23:02.214-07:00"},"ForumReplyMessage:message:829980":{"__typename":"ForumReplyMessage","id":"message:829980","conversation":{"__ref":"Conversation:conversation:829292"},"author":{"__ref":"User:user:1241148"},"revisionNum":1,"uid":829980,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"subject":"Re: Shared links stopped working. We’ve interrupted your sharing activity.","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:829980"},"parent":{"__ref":"ForumTopicMessage:message:829292"},"body":"

Could someone from the Dropbox team please have a look at this? 

Thanks a lot!

","body@stringLength":"96","rawBody":"

Could someone from the Dropbox team please have a look at this? 

Thanks a lot!

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You will need to contact Dropbox via www.dropbox.com/support for any assistance. 

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Thanks, Mark. I am on the Basic plan, so unfortunately I can't contact Dropbox support.

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