You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

jaktsjef's avatar
jaktsjef
Explorer | Level 3
2 years ago

Shared links aren't opening

Some days its working fine and we can share the same resources other days its totally hopeless. The master account have a shared folder shared by link it contains many files but some days no browser...
Error Messages
Share
Shared Links
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi jaktsjef, thanks for bringing this to our attention.

 

What error are you getting when trying to view the shared links?

 

Any other info or screenshots would be helpful! 

  • jaktsjef's avatar
    jaktsjef
    Explorer | Level 3
    2 years ago
    No error messages, it just stop responding....

    That Dropbox loading icone just stand there spinning around

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!