You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
jaktsjef
2 years agoExplorer | Level 3
Shared links aren't opening
Some days its working fine and we can share the same resources other days its totally hopeless. The master account have a shared folder shared by link it contains many files but some days no browser...
Mark
2 years agoSuper User II
What is the error?
Timing out is almost certainly a browser or internet issue at your side. If it was a Dropbox issue the number of posts here would be horrific
- jaktsjef2 years agoExplorer | Level 3I thought it could be timeout issued, is there a quick fix ?
- Jay2 years agoDropbox Staff
Could you try switching browsers to see if this helps?
Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.
Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!