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Forum Discussion
Two people icon on a folder that is not shared
Hi everyone,
I need some help clarifying an issue with a folder on my Dropbox account. Here’s the situation:
I have a root folder that I haven’t shared with anyone, and when I check the sharing a...
I created the folder, but it doesn’t give me the option to unshare it. I’ve followed the link and steps in the article you provided, but the options aren’t available.
Nancy
Dropbox Staff
Dropbox StaffHey ImgnPixel, sorry for jumping in. To make sure I got it right, this folder isn’t saved within another shared folder, correct?
Are you still unable to see the “Unshare” button even on another browser?
Hi Nancy, the folder isn’t saved within another shared folder. It’s actually a root folder on my Dropbox account. I’m still unable to see the “unshare” button.
- Walter
Hey ImgnPixel - does this persist after clearing your browser's cache or on another browser?
Also, do you see the folder listed in your sharing tab perhaps?
Hi Walter
Yes, I see the folder listed in our sharing tab that you linked in your response. Within that folder, I have other shared subfolders, but not officially sharing the original “illustrate” folder. If I try to “remove from Dropbox,” it doesn’t remove it as a shared folder; instead, it completely removes it from my Dropbox. However, I own and created the folder and need it to exist, just not shared.
