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Explorer | Level 3

Re: One of my files reported that it wasn't compatible and had 0 bytes?

I took a screen shot of what it says. The first window says the file is not compatible with this version of final draft. Which is weird but i have every version going back to final draft 8 all the way up to current 11. I tried opening with all of them. And yes when i close the desktop app and restart it, it does the same thing. I even went to the website version of Dropbox and it also shows zero bytes for these particular files on the website.

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Walter
Dropbox Staff
7 years ago
Thanks for the additional info cdavison23 - much appreciated.

Sorry to repeat myself yet I would like you to try opening this file (or files) with our app completely closed (you mentioned that you closed it but restarted it). If you get this error with our app closed this means that the file(s) in question might be corrupted in some way yet I would also check with Final Draft directly (as the error you get comes from their application) - have you contacted them by any chance?

Moreover, could you tell me how are (or were) uploading those files to Dropbox? Did you see those files take up more space at some point in the past (perhaps when you initially uploaded them) ?

Let me know what you find!
- wwedig
  New member | Level 2
  7 years ago
  @cdavison23 did you by any chance get this figured out?
  I'm having the same issue with my .fdx file showing as 0 bytes after I worked on Final Draft Mobile and tried to saved it (exited the script so it would upload to Dropbox). Now it both shows as 0 bytes on Dropbox.com and won't open on either my devices (iPhone and iPad).
  - cdavison23
    Explorer | Level 3
    7 years ago
    No unfortunately there was no fix. I did luckily have another backup of the file that I was able to locate. The Dropbox file became corrupted somehow.

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One of my files reported that it wasn't compatible and had 0 bytes?","moderationData":{"__ref":"ModerationData:moderation_data:299707"},"body":"

Thanks for the additional info cdavison23 - much appreciated.

Sorry to repeat myself yet I would like you to try opening this file (or files) with our app completely closed (you mentioned that you closed it but restarted it). If you get this error with our app closed this means that the file(s) in question might be corrupted in some way yet I would also check with Final Draft directly (as the error you get comes from their application) - have you contacted them by any chance?

Moreover, could you tell me how are (or were) uploading those files to Dropbox? Did you see those files take up more space at some point in the past (perhaps when you initially uploaded them) ?

Let me know what you find!

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@cdavison23 did you by any chance get this figured out?

I'm having the same issue with my .fdx file showing as 0 bytes after I worked on Final Draft Mobile and tried to saved it (exited the script so it would upload to Dropbox). Now it both shows as 0 bytes on Dropbox.com and won't open on either my devices (iPhone and iPad).

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I did luckily have another backup of the file that I was able to locate. The Dropbox file became corrupted 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