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cdavison23's avatar
cdavison23
Explorer | Level 3
7 years ago

One of my files reported that it wasn't compatible and had 0 bytes?

Please help!!! I'm a professional writer and i've been working between my imac, macbook pro and ipad for years and everything syncs together perfectly until today.  I went to open a file to work and ...
  • MattTibby's avatar
    MattTibby
    7 years ago

    This happens to me all the time. Talked to Final Draft about it and they say it's a problem with Dropbox and isn't there issue, but I've never had this issue with any other application that syncs with Dropbox before so I'm guessing I know where the real problem lies. Thankfully, Final Draft and Dropbox save versions of each save so just go into the backups on the Final Draft app or Dropbox and resync the older version. It's a pain in the butt, but thankfully you won't lose much. Hopefully, Final Draft will fix this issue, but for now just always be safe and save your files in multiple places.

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