You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

stefano ronzani's avatar
stefano ronzani
New member | Level 2
9 months ago

grey cloud with white triangle inside showing next to my files on the Dropbox app

buongiorno, ho cambiato pc e una volta impostato dropbox noto che ci sono tutte le cartelle ed i file in esse contenute ma sono evidenziate con un cerchio marrone con all'interno un triangolo bian...
  • Nancy's avatar
    9 months ago

    Ciao @stefano ronzani e grazie per averlo postato qui.

     

    Puoi inviarmi uno screenshot dell'icona del cerchio marrone che vedi, così posso dare un'occhiata?

     

    I tuoi file sono forse solo online? Se sì, puoi fare clic con il pulsante destro del mouse direttamente sulla cartella Dropbox e selezionare l'opzione per rendere tutto disponibile offline.

     

    Fammi sapere se funziona.

    ---------------

    Hi @stefano ronzani, and thanks for posting this here. 

     

    Can you send me a screenshot of the brown circle icon you’re seeing, so that I can have a look? 

     

    Are your files online-only perhaps? If yes, you can right click on your Dropbox folder directly, and select the option to make everything available offline.

     

    Let me know, if this works.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!