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Forum Discussion
Finalizing taking forever
Trying to upload a dng file that is about 90MB in size to my gallery - fter taking the 3 minutes indicated it has been 15 minutes with the screen saying 1 second left and "finalizing"...what is going...
Thank you, actually, I did switch from Firefox to Safari and that worked...
Megan
Dropbox Staff
Dropbox StaffHi BobF1, I hope you're doing well!
Let me clarify and add, that when we ask user after user to try a different browser, that's purely for troubleshooting purposes, not as a solution.
If this is a behavior that you notice on Chrome, but not when you go to Safari that means there's a specific setting/plug-in/cache that might be preventing this specific browser from working as it should, and we need to narrow down the root cause.
On our end, we need to identify that and see how we're going to proceed.
I hope this clarifies!
yes, this is ridiculous. it's not even "large" files. I'm doing it with normal .CR2 files and it just spins forever. I will be leaving Dropbox as soon as my term is up. Unreal how incompetent the response has been to this. It's literally the reason we use the cloud, to share files, and it can't do the job. Absolutely unreal. This needs to be SOLVED immediately.
