Forum Discussion

Super User II

Re: Get in touch with all the members of a DropBox group

PW7 wrote:

How can I just send an Email (or a message, whatever, some text) to all the members of a DropBox group. ... It should be obvious but I can't find an easy way to do it.

Dropbox doesn't have that capability. You need to email them yourself using your own mail client.

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Jay
Dropbox Staff
4 years ago
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Hi Kay11R, thanks for messaging the Community.

You can delete the shared folder from your account by following these steps.

It's also possible to permanently remove your access to the folder if you wish.

Keep me updated with any progress!
- Kay11R
  Explorer | Level 4
  4 years ago
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  Hi Jay, thank you for the reply.
  If I temporarily remove/delete one folder within the shared folder, how can I return it? and will it affect other users that have access to the file?
  The shared folder consists of different folders and there are 4 members in that.
  - Jay
    Dropbox Staff
    4 years ago
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    If you delete a folder inside the shared folder itself, then it would be deleted for all members of the shared folder.
    
    The folder could then be recovered from the deleted files page within 30 days of the deletion.
shaross
New member | Level 2
3 years ago
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Hi everyone, I am sure this is asked regularly but I can't find an answer to my scenario when Googling, and Dropox doesn't seem to want me to talk to a human at their end.

I have an account I use occasionally to do some work for someone else.
They share folders with me, full of lots of videos and other large files - and needless to say my account is out of space.
I don't need access to most of these folders anymore - so I want to stop the share with me, to free up my account. I don't own the folders or files.
Obviously I don't want to delete the folders/files for everyone, just remove them from my account.

I did find some instructions online that said to go to the Share button and there should be an X beside my name - but I don't see anything that looks like that. The Share drop down box only has 'share with Dropbox' or 'send a copy' as options. If I click the wee account circle that shows the folders/files are shared with me, it just pops up with my email but no options to disconnect or similar.

I am on a Basic plan and using a Mac (Safari and Firefox).

I am sure this is super simple, but I can't work it out - so any advice welcome. Thanks!
- Megan
  Dropbox Staff
  3 years ago
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  Hi shaross, happy Monday!
  
  In order for you to remove your access from the shared folders, you'd need to follow these steps. Want to give this a go, and let me know if you have any questions?
  
  Thank you!
  - Caitlinml
    New member | Level 2
    3 years ago
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    Hi there, I am experiencing the same issue and can't seem to find the steps you list either. How do I remove myself from a shared folder? Thanks!
- AdminAnswers NI
  New member | Level 2
  3 years ago
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  Hi, I am using a Dell laptop and am having similar issues - when I click the share button I cannot see anyone's email addresses and have no option to click into anything. It just tells me that 4 people can edit but no way to see who they are or amend them. Any help greatly appreciated.
  - Nancy
    Dropbox Staff
    3 years ago
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    Hi AdminAnswers NI, welcome to the Community!
    
    Do you mind sharing with us a screenshot of what you see exactly on your end? Please make sure there’s no personal info showing.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

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It looks like there is some tech fault with the site and that button isn't working - a few of the SU Team have been to replicate as well.

We've already shared it with the Team.

As a workaround can you do it via https://www.dropbox.com/transfer ?

","body@stringLength":"405","rawBody":"

It looks like there is some tech fault with the site and that button isn't working - a few of the SU Team have been to replicate as well.

We've already shared it with the Team.

As a workaround can you do it via https://www.dropbox.com/transfer ?

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Thanks Mark, This does help as a work around. I deal with a lot of real estate agents and I need to make it as simple as possible as many may not have a dropbox account and that's why I have stayed with dropbox. so when this feature stopped working was very frustrating. Mahalo!

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Today 11/21 Dropbox transfer stopped letting me change the expiration date. It defaults to yesterday and won't let me set it a week out. Is this related to the same problem described above?

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Today 11/21 Dropbox transfer stopped letting me change the expiration date. It defaults to yesterday and won't let me set it a week out. Is this related to the same problem described above?

Hey hsaccount - sorry to jump in here, but could you let us know if this persists on other browsers or after clearing your browser's cache?

If it does, please send us a screenshot so that we can have a look too.

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Hey - sorry to jump in here, but could you let us know if this persists on other browsers or after clearing your browser's cache?

If it does, please send us a screenshot so that we can have a look too.

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